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NRI NEEDS Privacy Policy

Effective Date: 01/06/2026


1. Introduction

NRI NEEDS (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services.

2. Information We Collect

Personal Information
  • Full name
  • Phone number
  • Email address
  • Residential address
  • Passport / OCI / NRI identification details
  • Emergency contact details
Service-Related Information
  • Property documents
  • Travel details
  • Medical preferences (for parent care support)
  • Vendor coordination details
  • Legal documentation
Technical Information
  • IP address
  • Device information
  • Browser type
  • Cookies and usage analytics

3. Purpose of Collection

We collect information for:

  • Service delivery
  • Customer verification
  • Property coordination
  • Parent care support
  • Vendor management
  • Billing and payment processing
  • Legal compliance
  • Customer communication

4. Consent

By using our services, you consent to the collection and processing of your information in accordance with this Privacy Policy.

You confirm that any information shared regarding parents, relatives, or third parties has been shared with their consent or lawful authorization.

5. Sharing of Information

We may share information with:

  • Service providers
  • Legal professionals
  • Hospitals or emergency responders
  • Government authorities where legally required
  • Payment gateways
  • Travel partners

We do not sell personal information to third parties.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

However, no electronic transmission or storage system is 100% secure.

7. Data Retention

We retain information only for:

  • Operational purposes
  • Legal obligations
  • Dispute resolution
  • Compliance requirements

8. User Rights

Users may request:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion of information where legally permissible

Requests may be submitted via official contact channels.

9. Cookies Policy

Our website may use cookies and analytics tools to improve user experience and website functionality.

Users may disable cookies through browser settings.

10. Cross-Border Data Transfer

As our services are intended for NRIs globally, user data may be processed across jurisdictions where operationally necessary and legally permissible.

11. Children's Privacy

Our services are not intended for minors under 18 years of age.

12. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Continued use of services constitutes acceptance of revised policies.